Privacy Policy

Last updated: 3/22/2025

Introduction

At HotelPounce, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hotel availability monitoring service.

Information We Collect

Personal Information

  • Name and contact information
  • Email address
  • Phone number (if SMS alerts are enabled)
  • Account login credentials

Usage Information

  • Hotel search preferences
  • Dates of interest
  • Alert settings and preferences
  • Device information and IP address

How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our Service
  • Send notifications about hotel availability
  • Process and manage your account
  • Respond to your inquiries and support requests
  • Improve our Service and user experience
  • Send service-related communications

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in our operations

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Request data portability

Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

howdy@hotelpounce.com